Switchvox 6.0 – Welcome to the Next Generation

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Cutting Edge Communications Technology

Switchvox 6.0 is built on the most advanced open source communications platform, Asterisk 13. Asterisk 13 allows Switchvox to more efficiently handle calls and information as well as the ability to ensure that you are getting the next generation of communications features.

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Introducing the All New Switchboard

The award-winning Switchboard has been completely redesigned to provide a cleaner, more dynamic user experience. The new Switchboard includes:

  • Easily manage and view your team activity with the help of Tags
  • Stay on top of your communications with notification alerts for queue wait times, chats, and more
  • Dial any number straight from the Switchboard
  • Playback voicemail with the new Voicemail Widget
  • Optimize your Switchboard by saving custom layouts

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Simple Customization

Switchvox 6.0 delivers easy ways for you to customize each user’s experience. Switchboard templates allow you to create a different user experience for each department, job role, or title. You can develop unique Switchboards for

  • Receptionist
  • Call center agents
  • Call center supervisors
  • Sales teams
  • Office Managers
  • And countless other jobs and roles

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Effortless Contact Management

Tags are introduced into Switchvox 6.0 as a simple and useful way to manage your company’s contacts. Now you can assign custom tags to every contact, like Sales, Support, or Accounting. Users can then add tags to their contact list which will automatically update when changed!