Wireless IP Convergence company MiRO recently moved into its new 4 500 m2 head office in Midrand’s Samrand Industrial Park, in response to growing demand from its customer base. Amongst the new features which will be available within the hi-tech building are three fully-equipped demonstration rooms to cater to the wireless, VoIP and security & surveillance sectors.
Bertus van Jaarsveld, CEO of MiRO explains that the demonstration rooms are situated within the company’s three boardrooms and will provide full product theoretical and interactive practical training capabilities.
A substantial investment has been made into equipping the demo rooms with the company’s portfolio of products to ensure that customers have access to the latest technology in each of the three core areas. Van Jaarsveld says that customers will be invited to experiment with the fully operational and networked products, thereby providing a real-time live experience.
The security & surveillance demo room covers 24 m2, the VoIP demo room is 14 m2 in extent and the wireless demo room has an area of 22 m2.
As well as the addition of the demonstration rooms and two in-house training facilities that can house up to 75 students, the company has also been able to triple its warehouse capacity. This not only provides customers with a shortened lead time on product supply, but also enables MiRO to expand into new product areas.
Aligned with the customer-centric service element is the inclusion of a coffee shop. “We felt this was a necessary addition for two reasons: firstly our employees have instant access to high-quality food and beverages, so they no longer need to drive to another location to source their refreshments. Secondly, our customers are able to relax while they wait for an order to be placed or products to be checked in for repair. On that note, we have a technical services department that is able to undertake repairs to our range of CCTV cameras and can generally offer a 24-hour turnaround time,” says Van Jaarsveld.
“We will be formally launching the new demo rooms in August and would like to extend an invitation to our current and prospective customers to visit our facilities and take the products for a test drive,” Van Jaarsveld concludes.
Issued by: Write Here
Box 91246, Marina Beach, 4281
On behalf of: MiRO
9 Landmarks Avenue, Kosmosdal Ext 11, Samrand, 0157
Tel: 012 657 0960
Fax: 012 657 0944