All the IgniteNet support you’ll ever need at the click of a button

All the IgniteNet support you’ll ever need at the click of a button

IgniteNet’s support portal offers quick and easy access to frequently asked questions, the knowledge base, product related downloads and much more. Each user gets a dedicated account, which allows users to track the status of their support requests, review historical issues and even request for a live chat or a call from IgniteNet’s customer service team.

IgniteNet’s support portal offers you:

  • The latest firmware updates, downloadable data sheets, user manuals, quick start guides, MIB files and other essential information related to IgniteNet’s products.
  • Access to multiple tutorials that provide step by step guidance to set up a hotspot, install MetroLinq, antenna alignment for 60GHz radio and so much more.
  • IgniteNet’s frequently asked questions for different product categories.
  • And lastly, access to IgniteNet’s live support with their support agents.

We also have our own in house technical team that is expertly trained in the latest communication technologies and who are committed to supporting you and your business. Should you require any technical assistance don’t hesitate to contact our technical team on

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