Digium - Phone Systems
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The Benefits of VoIP (Voice over IP) for business

Voice over Internet Protocol (VoIP) technology offers your business something that other Voice Technologies can’t; it streamlines your telecommunications while reducing total cost of ownership, this is done by integrating all business communications into the same infrastructure: your data network.

Benefit 1:

VoIP users report increased productivity, flexibility and lower bills, and these reports come from small and large enterprises alike.

VoIP refers to the transmission of voice over a data network. It bypasses conventional telephone hardware by transmitting voice over the company’s existing data network. The system converts the voice signal digitally and sends it by voice packets through an IP network such as your corporate LAN or a broadband Internet connection. VoIP can also access the public switched telephone network, this means that VoIP calls can reach conventional land lines. This compatibility between VoIP and PTSN means that a business can gradually move over from PTSN to VoIP, without leaving behind their old systems completely.

·         Integration:

VoIP technologies integrated easily with other communications technologies such as voicemail, fax and e-mail.

·         Flexibility:

By allowing users to make changes on the system, without relying on IT support, this system is the most flexible yet. Users are allowed to set call-routing preferences, install new phones, and even add new functionality. Moving a desktop phone is as simple as unplugging it and moving it to another outlet – no re-wiring necessary.

·         Functionality:

Many functions that cost extra on a PBX system, comes standard with VoIP. These include call forwarding, electronic messaging, custom auto-attendant, three-way conferencing and video-conferencing.

Benefit 2:

Lower total cost of ownership:

The estimate is that businesses save around 30% of their telecommunications costs when switching to VoIP. Some of the factors that lead to this is:

·         Lower startup costs

A VoIP system does not require the initial investment in PBX and other expensive equipment. The only hardware you really need is a set of IP phones and a voice gateway connected to a router.

·         Lower maintenance costs

The reason for the drastically reduced maintenance costs is the fact that a data network is much cheaper to maintain than circuitry and phone lines.

·         Lower monthly phone bills

Since calls travel over the broadband connection rather than the PSTN, per-call and long distance costs virtually disappear.

    - Access

As long as you have internet access, you can access your system, this means that you can take your office anywhere, anytime.

For more information on our products, download our online brochures below:

DOWNLOAD THE DIGIUM BROCHURE

DOWNLOAD THE VOIP BROCHURE

DOWNLOAD THE SWITCHVOX BROCHURE

DOWNLOAD THE PBX BROCHURE